業(yè)務溝通的過程中處處都是技巧，對于剛開始做外貿(mào)的朋友而言的確是個難點…這時候積累話術(shù)就顯得尤為重要
今天分享了幾個外貿(mào)常見場景話術(shù)給大家，希望有所助益。
一、詢盤回復
1、It is a pleasure to receive your inQuiry through thiswebsite.
很高興通過此網(wǎng)站收到您的詢盤。
2、May l ask what products your comPany mainly sells?
請問貴司主營什么產(chǎn)品?
3、Could you kindly tell me more details about the goodsyou need?
你能告訴我更多關(guān)于你需要的貨品的細節(jié)嗎?
4. We are very proud to show you our products and provideyou with samples.
我們非常榮幸能向您展示我們的產(chǎn)品，并為您提供樣品。
5.Without the detailed information you require, we may notbe able to provide you with an accurate quotation.若未能獲取您所需的詳細信息，我們恐怕無法提供準確的報價。
6. Will you please tell us the quantity required so that we canquote you accurately?
能否告知所需數(shù)量以便我們準確報價?
7、May l know your name and email address, it is better that you canleave your whatsapp number for easier communication?
我可以知道您的姓名和 emai 地址嗎?最好可以留下你的 whatsapp號碼便于我們溝運。
8、Please check our website, it contains vast information about ourcompany and products.
請查看我們的網(wǎng)站，它包含有關(guān)我們公司和產(chǎn)品的大量信息。
9、May l know your extension number or direct landline so that i canreach you without being transferred by the receptionist.我可以知道您的分機號碼或固定電話號碼，以便我可以在不經(jīng)過接待員轉(zhuǎn)接的情況下聯(lián)系到您。
10、On which number do you prefer for us to contact you? Your mobile orlandline?
您希望我們通過哪個電話號碼與您聯(lián)系?您的手機還是固定電話?
11、May l give you some introduction on our company and products?
我可以為您介紹下我們的公司和產(chǎn)品嗎?
二、外貿(mào)報價
The pricing of our products follows the marketaverage.
我方產(chǎn)品的定價遵循市場平均水平
The prices we offer are fair and reasonable, about10% lower than those of our competitors.
我們提供的商品價格公正合理，相較于競爭對手的產(chǎn)品價格，大約低出10%左右。
This offer is very attractive and we are offering you aspecial discount.
本項報價已極具吸引力，并且我們還特別提供了折扣優(yōu)惠。
Due to the excellent quality of our products, webelieve the current pricing is fair and reasonable.
由于我們產(chǎn)品的卓越品質(zhì)，我們認為當前定價是公正且合理的。
Your counter-offer is out of line with the currentmarket price. We find it too low to accept for the timebeing.
您的還價與當前市場價格并不相符，我方認為這一報價偏低，暫時無法采納接受。
We will offer you a very favorable price.
我們會為貴方提供一個特別優(yōu)惠的價格。
We will offer you the most competitive price.
我們將向你們提供最具競爭力的價格報價。
We enclose our latest catalogue for your reference.
我們在附件中附上了我方最新產(chǎn)品目錄，供您參考查。
We enclose an illustrated catalogue together with adetailed price list.
我們在附件中一并提供了圖文并茂的目錄冊以及詳細的價格清單。
We have attached the latest catalogue in the form ofdrawings for your reference.我們已將最新產(chǎn)品目錄以附圖形式放在附件中，供貴方參考使用。
We sincerely thank you for your inquiry addressed tous on xx.
我們衷心感謝您在xx日向我們提出的詢價需求。
As the price you proposed is far below our cost, weare unable to complete the transaction with you onthis basis.
由于您提出的價位遠低于我們的成本，我們無法基于此價格與貴方完成交易。
After careful consideration, i'd like to tell you franklythat our price has been confirmed and we can't offeryou any further discount.在經(jīng)過仔細考量后，我想坦誠地告知您，我方的價格已經(jīng)確定，并無法針對您提供進一步的折扣。
Thank you very much for your inquiry, but we arecurrently out of stock.
非常感謝您的詢問，但目前我們暫時處于無庫存狀態(tài)。
You can be assured of the quality of our products.
您完全可以對我們產(chǎn)品的品質(zhì)感到安心和信賴。
We make sure you are absolutely satisfied with all ourproducts.
我們確保您對我們的所有商品都能感到絕對滿意。
三、打消顧慮
1、You'll see that our offer compares favorably with the Quotations youcan get elsewhere.你會發(fā)現(xiàn)我們的報價比別處要便宜。
2、 By virtue of this superior Quality, this product is oftensold out inmany areas.
我們的產(chǎn)品因其優(yōu)質(zhì)的品控，在很多地區(qū)經(jīng)常脫銷。
3、Our price is a little bit higher, but the Quality of ourproducts is better.
雖然價格偏高，但我們的產(chǎn)品質(zhì)量很好。
4、We are responsible to replace the defective ones.
我們保證更換質(zhì)量不合格的產(chǎn)品。
5、Heavy enQuiries witness the Quality of our products.
大量詢盤證明我們產(chǎn)品質(zhì)量過硬。
6、We may not be the cheapest in the market, but we do offer decentQuality.
我們可能不是市場上最便宜的，但我們確實提供不錯的質(zhì)量。
7、Once it appears in the market, l'm sure it'll become the most popularproduct.
一旦它出現(xiàn)在市場上，我相信它會成為最受歡迎的產(chǎn)品。
四、表示誠意
1、We'd like to express our desire to establish businessrelationShip withyou on the basis of Quality, mutuallybenefit and exchange of neededgoods.
我們希望在保證質(zhì)量、互惠互利以及交易彼此需要的貨物的基礎(chǔ)上和你們建立業(yè)務關(guān)系。
2、We are willing to enter into business relationship withyour comPanyon the basis of eQuality and mutual benefit.我們愿在平等互利的基礎(chǔ)上與貴公司建立業(yè)務關(guān)系。3、We sincerely hope that this transaction will turn out tothe satisfactionof both parties.
我們真心地希望這次交易能使我們雙方都能滿意。4、We look forward to your reply and trust that throughour mutualcooperation we shall be able to conclude thistransaction with you in thenear future.
我們盼望早日得到你方的答復，并相信通過相互合作，我們不久即可達成這筆交易。
五、結(jié)束語
1、lt was great speaking with you. Here's my Contact Method.Feel free toreach out if you have any further Questions or interestes.和你談話真是太好了。這是我的聯(lián)系方式。如果您還有任何其他問題或興趣，請隨時與我們聯(lián)系。
2、Please reconsider our offer, hope to get your feedback soon.
請考慮下我們的提議，期待您的回復。
4、We would be glad to start business with you.很高興能和貴公司建立貿(mào)易往來
5、l can assure you of our close cooperation.
我保證通力合作。
6、Welcome to china and visit our company any time.
歡迎隨時來中國參觀我們公司。
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